When selling goods via dropship fulfillment, one of the challenges you'll face is how often a wholesale supplier successfully ships your order.
Here's the most important part of a successful e-commerce transaction: avoiding a cancelled order.
Cancelled orders can happen for a number of reasons:
- Customer changes their mind
- Ordered item is Out of Stock (OOS)
- Item takes too long to ship
Q: How Are Order Cancel Rates Calculated?
A: We compare the number of cancelled orders to the total number of transactions related to a specific product brand.
Active subscribers to our WholesaleFiles service can quickly view the order cancel rate for all product brands offered at DropshipDirect.com.
Order Cancel Rate (OOS)™ is exclusively offered as a resource to DropshipDirect.com authorized retailers.
Helpful Tip: Order Cancel Rate is a new service. Statistical data may not be available until sufficient order activity is automatically measured.